Collins Bros. Policies
Company and Internet site Policy:
We try to insure all information on this site is correct and timely, however prices are subject to change without prior notice. Please mention Internet pricing when ordering products. We reserve the right to NOT sell a part if the printed price is in error on the website or printed price sheet.
All returns must be accompanied by a copy of the original invoice.
Special or custom orders, all electrical items, videos and publications are non-returnable. Once installed, parts or accessories of any kind cannot be returned to Collins Bros. (See Warranty Policy ).
Please realize that you are responsible when you order the wrong part, change your mind, or have other obvious ordering errors. Even in these instances, Collins Bros will work with you to accommodate a refund. In order to avoid charging the expense of this return procedure to all our customers (i.e., higher prices), we do ask that your decision to return be made promptly to insure “no hassle” for you or for us. To insure that everyone is treated fairly, no exceptions can be allowed. Our goal is to make the process as easy as possible. Please follow the simple steps below should a return be necessary.
Returns must be pre-approved by issuance of a return authorization. RMA# Please call , write or e-mail for authorization. Returns must be made freight pre-paid unless we make exceptions for defects or and/or mis-shipments. Freight is non-refundable. New part returns are subject to a 30% restocking charge. All returns must be in new, non-installed and in original cartons. Installed parts will not be accepted.
NO Used part returns.
No Returns after 30 days. No Returns on electrical parts, printed matter, Special Order Parts or Decals.
Body kits, body tubs, windshield frames, body parts (hoods, side and floor panels, etc.) and hard tops are sold “AS IS” by Collins Bros. These types of merchandise can not be returned for credit. All the freight damages are also the responsibility of the buyer. We will be glad to use your selected carrier (freight collect only) instead of our choice of carriers. All freight issues should be handled by the freight carriers directly. Credit will not be issued for merchandise or freight charges if shipment is refused
Typos & Term Changes:
Standard Disclaimer of Warranties
Any warranties on products sold by Collins Bros hereby are those made by the manufacturer. The Seller, Collins Bros., hereby expressly disclaims all warranties, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and Collins Bros. neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.